How Mediation Works: resolving conflict through talk
"Using conversation analysis to study the interaction between mediators and disputants, this study shows how mediation is used to resolve conflict in small claims and divorce mediation sessions. Angela Garcia explores the techniques mediators use to help disputants tell their stories, make and respo...
Saved in:
| Main Author: | |
|---|---|
| Format: | Unknown |
| Language: | English |
| Published: |
UK
Cambridge University Press
2019
|
| Series: | Studies in Interactional Sociolinguistics
|
| Subjects: | |
| Online Access: | https://www.cambridge.org/rs/universitypress/subjects/languages-linguistics/sociolinguistics/how-mediation-works-resolving-conflict-through-talk?format=PB&isbn=9781009244985 |
| Tags: |
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000 a2200000 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20260416102855.0 | ||
| 008 | 260411b |||||||| |||| 00| 0 eng d | ||
| 020 | |a 9781009244985(pbk.) | ||
| 040 | |c DDC | ||
| 082 | |a 347.0902 GAR | ||
| 100 | |a Garcia, Angela Cora |9 73829 | ||
| 245 | |a How Mediation Works: resolving conflict through talk | ||
| 260 | |b Cambridge University Press |c 2019 |a UK | ||
| 300 | |a xiv, 272p. | ||
| 440 | |a Studies in Interactional Sociolinguistics |9 85241 | ||
| 520 | |a "Using conversation analysis to study the interaction between mediators and disputants, this study shows how mediation is used to resolve conflict in small claims and divorce mediation sessions. Angela Garcia explores the techniques mediators use to help disputants tell their stories, make and respond to complaints and accusations, and come up with ideas for resolving the dispute. By analyzing these techniques in their interactional context, she shows how they impact the experience and responses of disputants, and demonstrates that mediator techniques can empower disputants, maximize disputant autonomy, and display mediator's neutrality while in some cases, the organization of talk in mediation may work against these goals. This book is the first to use conversation analysis to study how mediation works and how mediators can best help disputants. This book is no. 34 in the Studies in Interactional Sociolinguistics series. In some copies, it has mistakenly been printed as no. 33. Uses excerpts from over forty real-life divorce and small claims mediation sessions Provides an in-depth study of the interactional procedures used to conduct mediation Useful to mediation practitioners wanting to learn mediation techniques more effectively" | ||
| 650 | |a Mediation Law |9 83990 | ||
| 650 | |a Dispute resolution |9 85196 | ||
| 856 | |u https://www.cambridge.org/rs/universitypress/subjects/languages-linguistics/sociolinguistics/how-mediation-works-resolving-conflict-through-talk?format=PB&isbn=9781009244985 | ||
| 942 | |c TB |2 ddc | ||
| 999 | |c 447052 |d 447052 | ||