Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
সংরক্ষণ করুন:
| প্রধান লেখক: | |
|---|---|
| অন্যান্য লেখক: | |
| বিন্যাস: | গ্রন্থ |
| ভাষা: | ইংরেজি |
| প্রকাশিত: |
India
Pearson
2018
|
| সংস্করন: | 4th ed. |
| বিষয়গুলি: | |
| ট্যাগগুলো: |
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| 100 | |a Johnston, Robert |9 10148 | ||
| 245 | |a Service Operations Management : Improving Service Delivery | ||
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| 300 | |a xxii,462p | ||
| 520 | |a The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers | ||
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| 700 | |a Shulver, Michael |a Clark, Graham |9 10150 | ||
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