Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
Gorde:
| Egile nagusia: | |
|---|---|
| Beste egile batzuk: | |
| Formatua: | Liburua |
| Hizkuntza: | ingelesa |
| Argitaratua: |
India
Pearson
2018
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| Edizioa: | 4th ed. |
| Gaiak: | |
| Etiketak: |
Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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| 100 | |a Johnston, Robert |9 10148 | ||
| 245 | |a Service Operations Management : Improving Service Delivery | ||
| 250 | |a 4th ed. | ||
| 260 | |a India |b Pearson |c 2018 | ||
| 300 | |a xxii,462p | ||
| 520 | |a The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers | ||
| 650 | |a Management Service |a industries Management |a Gestion |9 10174 | ||
| 700 | |a Shulver, Michael |a Clark, Graham |9 10150 | ||
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