Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
שמור ב:
| מחבר ראשי: | |
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| מחברים אחרים: | |
| פורמט: | ספר |
| שפה: | אנגלית |
| יצא לאור: |
India
Pearson
2018
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| מהדורה: | 4th ed. |
| נושאים: | |
| תגים: |
הוספת תג
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| 700 | |a Shulver, Michael |a Clark, Graham |9 10150 | ||
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