Service Operations Management : Improving Service Delivery
The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers
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| Tác giả chính: | |
|---|---|
| Tác giả khác: | |
| Định dạng: | Sách |
| Ngôn ngữ: | Tiếng Anh |
| Được phát hành: |
India
Pearson
2018
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| Phiên bản: | 4th ed. |
| Những chủ đề: | |
| Các nhãn: |
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| 520 | |a The central focus of this book is how organizations deliver service and the operational decisions that managers face in managing resources and delivering service to their customers | ||
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