What Customers Like About You : adding emotional value for service excellence and competitive advantage
Donated Books
Saved in:
Main Author: | Freemantle David |
---|---|
Format: | Book |
Language: | English |
Published: |
London
Nicholas Brealey Publishing
1998
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Return On Customer : creating maximum value from your scarcest resource
by: Peppers Don
Published: (2005) -
Effortless Experience : conquering the new battleground for customer loyalty
by: Dixon Matthew
Published: (2013) -
Loyalty Rules! : how today's leaders build lasting relationships
by: Reichheld Frederick F.
Published: (2001) -
The Gamification Revolution
by: Zichermann, Gabe
Published: (2013) -
The Cult of the Customer
by: Hyken, Shep
Published: (2009)