What Customers Like About You : adding emotional value for service excellence and competitive advantage

Donated Books

保存先:

書誌詳細
第一著者:	Freemantle David
フォーマット:	図書
言語:	英語
出版事項:	London Nicholas Brealey Publishing 1998
主題:	Customer loyalty
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

類似資料

Return On Customer : creating maximum value from your scarcest resource
著者:: Peppers Don
出版事項: (2005)

Effortless Experience : conquering the new battleground for customer loyalty
著者:: Dixon Matthew
出版事項: (2013)

Loyalty Rules! : how today's leaders build lasting relationships
著者:: Reichheld Frederick F.
出版事項: (2001)

The Gamification Revolution
著者:: Zichermann, Gabe
出版事項: (2013)

The Cult of the Customer
著者:: Hyken, Shep
出版事項: (2009)

Energy Leadership
著者:: Schneider, Bruce D
出版事項: (2008)

Customer Loyalty
著者:: Rai, Alok Kumar
出版事項: (2014)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
著者:: Paharia, Rajat
出版事項: (2013)

Customer relationship management
著者:: Mullick, N
出版事項: (2016)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
著者:: DAVIS FRANK
出版事項: (1996)

DNA of Customer Experience : how emotions drive value
著者:: Shaw Colin
出版事項: (2007)

How the Way We Talk Can Change the Way We Work
著者:: Kegan, Robert; Lahey, Lisa Laskow
出版事項: (2001)

The Organization Man
著者:: Whyte, William H
出版事項: (2002)

Analysis Of OYO Loyalty Program Using Customer relationship Management
著者:: Sharma, Anoushka
出版事項: (2022)

Total Customer Value management
著者:: Mahajan Guatam
出版事項: (2011)

Customer Care Excellence Cook, Sarah
出版事項: (1992)

Managing Customers As investments : the strategic value of customers in the long run
著者:: Gupta Sunil
出版事項: (2005)

What the Customer Wants You to Know
著者:: Charan, Ram
出版事項: (2007)

BUILDING A CHAIN OF CUSTOMERS
著者:: SCHONBERGER RIC
出版事項: (1990)

CUSTOMER RELATIONSHIP MANAGEMENT
著者:: ANDERSON KRISTIN
出版事項: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
著者:: BROWN STANLEY
出版事項: (2000)

The Future of Competition: Co-Creating Unique Value with Customers
出版事項: (2004)

Winning with Customers
著者:: Pigues D Keith
出版事項: (2010)

Customer behaviour
著者:: Vyas, Hitesh D.
出版事項: (2009)

Customer behaviour
著者:: Schiffman, Leon G.
出版事項: (2008)

Do You Want To Keep Your Customers Forever
著者:: Pine BJ II
出版事項: (2009)

Do You Want to Keep Your Customers Forever?
著者:: Pine B Joseph
出版事項: (2009)

What the Customer Wants You to Know
著者:: Charan, Ram
出版事項: (2007)

Customer Relationship Management
著者:: Srivastava, Mallika
出版事項: (2016)

CUSTOMER RELATIONSHIP MANAGEMENT
著者:: SUGANDHI R K
出版事項: (2008)

Customer Science: Behavioral insights for creating breakthrough customer experiences
著者:: Chernev, Alexander
出版事項: (2022)

Managing Customer Relationships
著者:: Peppers Don
出版事項: (2011)

Hidden Wealth of Customers
著者:: Lee Bill
出版事項: (2012)

Making customers matter
著者:: Harvard Bus.School Pub
出版事項: (2010)

Increasing Customer Loyalty
著者:: Harvard Business School
出版事項: (2011)

Focusing on your Customer
著者:: Harvard Bus.School Pub
出版事項: (2011)

Meetings Customer Needs
著者:: Smith, Lan
出版事項: (2008)

What the Customer Wants You to Know
著者:: Charan, Ram
出版事項: (2008)

Preemptive CRM: Retaining Customers when Competition Emulates (Audio Book)
著者:: Ellis, Len
出版事項: (2005)

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
著者:: Siggelkow, Nicolaj
出版事項: (2019)