What Customers Like About You : adding emotional value for service excellence and competitive advantage

Donated Books

Saved in:

書目詳細資料
主要作者:	Freemantle David
格式:	圖書
語言:	英语
出版:	London Nicholas Brealey Publishing 1998
主題:	Customer loyalty
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

相似書籍

Return On Customer : creating maximum value from your scarcest resource
由: Peppers Don
出版: (2005)

Effortless Experience : conquering the new battleground for customer loyalty
由: Dixon Matthew
出版: (2013)

Loyalty Rules! : how today's leaders build lasting relationships
由: Reichheld Frederick F.
出版: (2001)

The Gamification Revolution
由: Zichermann, Gabe
出版: (2013)

The Cult of the Customer
由: Hyken, Shep
出版: (2009)

Energy Leadership
由: Schneider, Bruce D
出版: (2008)

Customer Loyalty
由: Rai, Alok Kumar
出版: (2014)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
由: Paharia, Rajat
出版: (2013)

Customer relationship management
由: Mullick, N
出版: (2016)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
由: DAVIS FRANK
出版: (1996)

DNA of Customer Experience : how emotions drive value
由: Shaw Colin
出版: (2007)

How the Way We Talk Can Change the Way We Work
由: Kegan, Robert; Lahey, Lisa Laskow
出版: (2001)

The Organization Man
由: Whyte, William H
出版: (2002)

Analysis Of OYO Loyalty Program Using Customer relationship Management
由: Sharma, Anoushka
出版: (2022)

Total Customer Value management
由: Mahajan Guatam
出版: (2011)

Customer Care Excellence Cook, Sarah
出版: (1992)

Managing Customers As investments : the strategic value of customers in the long run
由: Gupta Sunil
出版: (2005)

What the Customer Wants You to Know
由: Charan, Ram
出版: (2007)

BUILDING A CHAIN OF CUSTOMERS
由: SCHONBERGER RIC
出版: (1990)

CUSTOMER RELATIONSHIP MANAGEMENT
由: ANDERSON KRISTIN
出版: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
由: BROWN STANLEY
出版: (2000)

The Future of Competition: Co-Creating Unique Value with Customers
出版: (2004)

Winning with Customers
由: Pigues D Keith
出版: (2010)

Customer behaviour
由: Vyas, Hitesh D.
出版: (2009)

Customer behaviour
由: Schiffman, Leon G.
出版: (2008)

Do You Want To Keep Your Customers Forever
由: Pine BJ II
出版: (2009)

Do You Want to Keep Your Customers Forever?
由: Pine B Joseph
出版: (2009)

What the Customer Wants You to Know
由: Charan, Ram
出版: (2007)

Customer Relationship Management
由: Srivastava, Mallika
出版: (2016)

CUSTOMER RELATIONSHIP MANAGEMENT
由: SUGANDHI R K
出版: (2008)

Customer Science: Behavioral insights for creating breakthrough customer experiences
由: Chernev, Alexander
出版: (2022)

Managing Customer Relationships
由: Peppers Don
出版: (2011)

Hidden Wealth of Customers
由: Lee Bill
出版: (2012)

Making customers matter
由: Harvard Bus.School Pub
出版: (2010)

Increasing Customer Loyalty
由: Harvard Business School
出版: (2011)

Focusing on your Customer
由: Harvard Bus.School Pub
出版: (2011)

Meetings Customer Needs
由: Smith, Lan
出版: (2008)

What the Customer Wants You to Know
由: Charan, Ram
出版: (2008)

Preemptive CRM: Retaining Customers when Competition Emulates (Audio Book)
由: Ellis, Len
出版: (2005)

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
由: Siggelkow, Nicolaj
出版: (2019)