Lovelock, C. (2006). Services Marketing (4th.). Pearson.
Chicago (17e ed.) BronvermeldingLovelock, Christopher. Services Marketing. 4th. New Delhi: Pearson, 2006.
MLA (9e ed.) BronvermeldingLovelock, Christopher. Services Marketing. 4th. Pearson, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.