Cava, R. (1990). Dealing with difficult people. Piatkus.
芝加哥风格引文Cava, Roberta. Dealing with Difficult People. London: Piatkus, 1990.
MLA引文Cava, Roberta. Dealing with Difficult People. Piatkus, 1990.
警告：这些引文格式不一定是100％准确.
APA引文