Style de citation APA (7e éd.)

SCHONBERGER RIC. (1990). BUILDING A CHAIN OF CUSTOMERS. THE FREE PRESS.

Style de citation Chicago (17e éd.)

SCHONBERGER RIC. BUILDING A CHAIN OF CUSTOMERS. NEW YORK: THE FREE PRESS, 1990.

Style de citation MLA (9e éd.)

SCHONBERGER RIC. BUILDING A CHAIN OF CUSTOMERS. THE FREE PRESS, 1990.