APA引文

Newell, F. (2008). Why CRM doesn't work. Kogan Page.

Chicago Style (17th ed.) Citation

Newell, Frederick. Why CRM Doesn't Work. Kogan Page, 2008.

MLA引文

Newell, Frederick. Why CRM Doesn't Work. Kogan Page, 2008.

警告：這些引文格式不一定是100％准確.